Supporting Moms Every Step of the Way
Making it easy to get insurance-covered breast pumps and supplies.
Frequently Asked Questions
Do I need a prescription?
A prescription is required for all breast pumps and supplies. We must have a valid prescription on file before your order can be processed and shipped.
How do I check if my insurance covers a breast pump?
We work directly with your insurance provider to verify your benefits and determine your coverage. Insurance plans can vary and may change over time. Coverage limitations, policy updates, and eligibility requirements are determined by your insurance provider and may affect your benefits.
If you have any questions about your coverage or would like additional confirmation, we encourage you to contact your insurance provider directly. They can provide the most current and accurate information regarding your plan benefits.
How do I track my order?
Once your order has shipped, you will receive a tracking number that you can use to track your shipment.
Can you contact my provider for the prescription, or do I need to?
We can typically contact your healthcare provider to request the prescription on your behalf once you provide your provider’s name and contact information. If we need any additional details, we will reach out to help complete your order.
How will I know my prescription has been received?
Once we receive your prescription, we will send you an email confirmation letting you know it has been received. After that, you can proceed with placing your order.